Field Service Technician

Job Description

Dolphin Heat Exchange is hiring a Field Service Technician to deliver on-site tube cleaning, hydro jetting and emergency heat exchanger repair for clients across the GCC and beyond. This travel-based role puts you directly on client sites and shutdown turnarounds, keeping critical thermal equipment running.

Job Responsibilities

  • Perform on-site hydro jetting and mechanical tube cleaning on shell & tube exchangers
  • Carry out emergency repairs and gasket replacement in the field
  • Support client shutdown and turnaround schedules under time pressure
  • Complete field service reports and equipment condition assessments
  • Follow client and Dolphin HSE procedures on every site visit
  • Coordinate spare parts and tooling logistics for upcoming site visits

Job Requirements

  • Trade certification or equivalent hands-on mechanical experience
  • 3+ years of field service experience on industrial rotating or static equipment
  • Hydro jetting and tube cleaning equipment experience preferred
  • Valid UAE driving license; willingness to travel extensively across the GCC
  • Comfortable working under shutdown/turnaround time pressure
  • Basic spoken English for client-site coordination

Benefits

  • Competitive salary benchmarked to UAE industrial engineering standards
  • Medical and life insurance for you and your dependents
  • Annual airfare allowance and paid leave
  • Visa sponsorship and relocation support for overseas hires
  • On-the-job training on HTRI, PV Elite and ANSYS
  • Clear progression path within a ~40-year-old engineering organization

Frequently Asked Questions

Frequent travel across the GCC to client sites and shutdown/turnaround locations — this is a field-based, not facility-based, role.

Hydro jetting units, mechanical tube cleaning tools, and standard field mechanical toolsets for gasket and seal replacement.

Yes, a valid UAE driving license is required to travel between client sites.

Yes — this role includes responding to emergency heat exchanger repair callouts alongside scheduled maintenance visits.

Dolphin provides HSE induction and site-specific safety training aligned to each client’s requirements before any site deployment.

It is preferred, as the role frequently supports client shutdown schedules under tight timelines.

Yes, accommodation and transport are arranged for multi-day site assignments outside Abu Dhabi.

Submit your CV through the Apply button on this page, or email careers@dolphin.ae referencing "Field Service Technician".

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