
Facilities Management
Building services cooling and mechanical maintenance for commercial and mixed-use developments at Gulf ambient temperatures.
What This Sector
Demands
Dolphin Group is an ADNOC-approved, ICV+ certified manufacturer of ASME Section VIII Div.1 and AHRI-rated plate and shell & tube exchangers under an ISO 9001:2015 quality system for chilled-water and condenser-water loops. Operating from its Mussafah, Abu Dhabi facility for over 40 years, it delivers planned maintenance programmes to commercial and mixed-use developments worldwide.

Peak summer chiller load
Gulf ambient extremes push chiller plants to their design limit every year; heat exchange capacity margins decide tenant comfort. A plant with no margin at peak load risks losing cooling exactly when demand — and complaints — are highest.
Planned maintenance windows
Facilities teams need cleaning, descaling and overhaul scheduled around occupancy — not reactive breakdown response. Reactive callouts cost more and disrupt tenants far more than descaling scheduled ahead of the cooling season.
Multi-asset portfolios
Managing exchanger health across many buildings needs standardised service records and predictable response times. Without consistent records across a portfolio, facilities teams cannot tell which assets are approaching failure before it happens.
What We Deliver for
Facilities Management
The specific heat exchange equipment and services we design, fabricate and maintain for this sector.

Plate Heat Exchangers
Chilled-water plate exchangers and heat reclaim for commercial cooling plants.

Shell & Tube Heat Exchangers
TEMA-compliant, ASME U-stamped shell & tube heat exchangers designed, fabricated and tested in Abu Dhabi — the workhorse of process heat exchange, built for service worldwide.
Heat Exchanger Maintenance & Overhaul
Complete inspection, repair and overhaul of heat exchangers — workshop or site, planned or emergency — by the team that builds them.

Proven in Facilities Management
Real outcomes from real facilities management projects — not catalogue claims.
Mixed-use tower chiller plant service programme
Scheduled descaling and overhaul across the chiller plant cut unplanned callouts across a full cooling season.
ADNOC-approved, ICV+ certified
Qualified to the procurement standards ADNOC group companies require, with in-country value that scores directly on facilities management contract tenders. Dolphin Group is one of roughly 70 ICV+ certified companies in the UAE, a distinction that separates us from vendors offering price alone.
Scheduled service built around occupancy
Cleaning, descaling and overhaul from Mussafah are scheduled around tenant occupancy, not run as reactive breakdown response. A mixed-use tower chiller plant programme built on this model cut unplanned callouts across a full cooling season.
Why Facilities Management
Operators Choose Dolphin
ADNOC-approved, ICV+ certified
Qualified to the procurement standards ADNOC group companies require, with in-country value that scores directly on facilities management contract tenders. Dolphin Group is one of roughly 70 ICV+ certified companies in the UAE, a distinction that separates us from vendors offering price alone.
Scheduled service built around occupancy
Cleaning, descaling and overhaul from Mussafah are scheduled around tenant occupancy, not run as reactive breakdown response. A mixed-use tower chiller plant programme built on this model cut unplanned callouts across a full cooling season.
40+ years of Gulf peak-load experience
Four decades of engineering chiller plant heat exchange capacity against Gulf summer extremes inform every unit we supply for commercial building service. That margin is what protects tenant comfort in the exact years ambient extremes push chiller plants to their design limit.
Frequently Asked Questions
Yes. We supply plate and shell & tube exchangers to ASME Section VIII Div.1 and AHRI rating basis for chilled-water and condenser-water loops.
Yes. Heat exchange capacity margins are engineered against Gulf ambient extremes so chiller plants hold design performance at peak summer load.
Yes. Scheduled descaling and overhaul are planned around occupancy rather than reactive breakdown response — this cut unplanned callouts across a full cooling season on a mixed-use tower programme.
Yes. We provide standardised service records and predictable response times across multi-asset facilities portfolios.
Yes. Both plate and shell & tube exchangers are supplied for chilled-water and condenser-water loop service.
Yes. Chemical cleaning is available alongside our maintenance and overhaul programmes to keep chiller plant exchangers at design performance.
Yes. Dolphin Group is ADNOC-approved and ICV+ certified — one of roughly 70 ICV+ certified companies in the UAE.
Send your datasheet, TEMA sheet or existing unit nameplate details through our RFQ form or to connect@dolphin.ae — we typically respond within two working days.
Talk to Our Facilities Management Engineering Team
Tell us about your duty requirements — our engineers will help you find the right heat exchange solution and get you a quote.
